The Lifelong Learner         by Stanley Kubasek | About Me |

Some useful information about Cellular Service: Who's has fewest customer complaints? Who's the biggest?

Complaints. According to Federal Communications Commission (FCC), which tracks complaints, AT&T had the highest complain rate ( 6.4 complaints per 100,000 customers); Verizon had the fewest (1.5 per 100,000 customers).

The full stats:

AT&T Wireless: 6.4 complaints / 100,000 customers
Sprint PCS: 4.0/100,000
T-Mobile: 3.5/100,000
Cingular Wireless: 3.2/100,000
Nextel: 2.0/100,000
Verizon Wireless: 1.5/100,000

(I have T-Mobile, but I might switch soon.)

Number of Customers. Who's the biggest? Verizon Wireless, at 36 million customers; Cingular has 23.4 million; AT&T Wireless has 23.3 million; Sprint PCS has 19.3 million; Nextel has 12.3 million; and T-Mobile has 12.1 million subscribers.

: Seems like Verizon is your best bet, but I'm waiting to see if Cingular will change for the better (it might merge with AT&T; plus a lot of ongoing improvements). Verizon phones are not that good and they're not very cheap, either :-(