The 12 Questions That Matter
Marcus Buckingham’s research revealed that a “vibrant workplace” requires that people within an organization or work unit can provide compelling answer to the following 12 questions. These 12 questions are important in determining whether people are engaged, not engaged, or actively disengaged at work.1. Do I know what is expected of me at work?
2. Do I have the materials and equipment that I need in order to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the past seven days, have I received recognition or praise for doing good work?
5. Does my supervisor, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?
7. At work, do my opinions seem to count?
8. Does the mission or purpose of my company make me feel that my job is important?
9. Are my coworkers committed to doing quality work?
10. Do I have a best friend at work?
11. In the past six months, has someone at work talked to me about my progress?
12. This past year, have I had opportunities at work to learn and grow?
Reference
Your Boss Has an Attitude Problem, The Practice of Leadership blog
First, Break All The Rules: What The Worlds Greatest Managers Do Differently, Marcus Buckingham